<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/e9c4c670-1994-4077-922c-cc11a736712e/48267691-1648-4c22-9bbf-a85cae0dd3bb/logomark-black.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/e9c4c670-1994-4077-922c-cc11a736712e/48267691-1648-4c22-9bbf-a85cae0dd3bb/logomark-black.png" width="40px" /> This study was conducted and analyzed using Versive’s AI user research platform. Want to launch a study like this? Learn more at getversive.com or email us at [email protected].

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• Table of Contents

Summary

• Frequency of Use: AI tools are used more frequently in professional settings, ranging from daily to monthly, compared to personal use, which is mostly weekly.
• Primary Uses: In personal life, AI aids with writing emails, summarizing text, and generating content. At work, it assists in tasks like coding, creating marketing content, and transcribing interviews.
• Benefits: AI tools save time and enhance productivity by streamlining tasks and improving workflow efficiency.
• Concerns: Users are wary of AI's accuracy, data security, and its ability to understand nuances in personal and professional contexts.
• Attitudes: Mixed feelings prevail, with optimism about productivity benefits tempered by skepticism about AI's impact on job markets and data security.

Participants

In this initial study, we interviewed participants in our own network, which skews towards professionals working in tech. In a subsequent study, we plan to interview a broader population.

• Software engineer & business owner who uses AI tools daily at work for coding, generating images for e-commerce, and occasionally in their personal life for tasks like email responses and note-taking.
• Product designer who uses AI tools weekly, both personally for generic questions and idea generation, and at work for assisting in idea generation despite not being officially allowed.
• Startup founder who utilizes AI tools daily at work to assist with coding, marketing, and summarizing content, and weekly in their personal life for advice on general questions and text editing.
• UX designer who uses AI tools monthly in their personal life for advice on fitness routines and game strategies, and less than monthly at work to help brainstorm and write emails.
• Software engineer who utilizes AI tools monthly both at work for internal technology guides and personal research, noting the ease of use for unfamiliar topics but also encountering issues with incorrect answers.
• Engineer involved in a nursing home business who uses AI tools weekly for document generation, response to government letters, and programming, appreciating the time savings but noting the need for frequent prompting.
• Public health professional who utilizes AI tools monthly for work activities like email drafting, survey question creation, and transcribing, valuing the idea generation and efficiency improvement despite concerns about data security.